So just before Christmas I made a comment about my internet working. As it turns out, the internet, and thus my post, was full of lies.
The box blinked happily on the evening of the 24th, but went dark on Christmas morning. Unfortunately this means that we were without reasonable internet for the Holidays. Which means we were also without phone, skype, ichat, facebook, etc.
There’s a coffee shop across the street that we’ve been stealing internet from, but it’s unreliable at best.
On Tuesday, I was grumbling to a co-worker that my internet was hosed, and she kindly offered to call tech support for me. The ordeal lasted nearly three quarters of an hour and involved much yelling, jumping and waving of arms. I’m glad she’s so animated (Probably a result of being Italian, or just living with Parisians) as it let me vent vicariously. I still don’t know what she was yelling, but I’m sure it echoed my frustrations.
Anyhow, we just had a technician from Free come by and he thinks that my line is good, but the box is toast. He’ll be sending someone else by on Monday with a new box that should work by Tuesday.
So, if it does work on January 6th, that will be 19 days of internet-lessness where I’ve still been paying. I don’t think I have much of a chance of a refund, but maybe it’s worth writing a letter. I think that > 50% of the month being dead is worth asking about. The sad part is that this timeline seems about par for the course here.